Technical Support

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Technical SupportTechnical service specialists are available in both our New Jersey and Taiwan locations.  They work directly with customers in designing trials and production runs, formulation, product design, molding design and troubleshooting.

 

After your product is delivered, GEL SMART provides unequaled ongoing support.  Using our electronic data interchange (EDI) capabilities, we offer options for tracking deliveries and monitoring your inventories for optimizing re-ordering.  Our entire staff is on call to assist our customers — including providing tech support directly to their customers or end users as needed.

At GEL SMART, customer support means going the distance to support your success.